Frequently Asked Questions

  • Do you offer military discounts?

    Yes, we offer military discounts for service members and veterans. Contact us at (931) 607-3754 to learn about available savings on restoration services.

  • How fast do you respond to emergencies?

    We provide 24/7 emergency response with arrival times under an hour for fire board-up calls. Our teams are equipped for night and weekend emergencies.

  • Do you help with insurance claims?

    Yes, we provide free claims specialist services and are certified to review policies. We handle documentation, communicate with adjusters, and negotiate accurate payouts.

  • Are you licensed and insured?

    Yes, we're fully licensed and insured for restoration, general contracting, and roofing across Tennessee and northern Georgia with 15+ years of industry experience.

  • Do you offer free estimates?

    Yes, we provide free estimates and on-site assessments. We also offer free roof inspections and storm-damage evaluations throughout our service areas.

  • What areas do you serve?

    We serve Chattanooga and surrounding areas including Cleveland, Ooltewah, South Pittsburg, Dalton, and Calhoun. We cover Tennessee and northern Georgia regions.

  • Is financing available for repairs?

    Yes, financing is available for restoration and repair projects. Contact us at (931) 607-3754 to discuss financing options for your specific needs.

  • Do you guarantee your roofing work?

    Yes, we offer workmanship guarantees on roof restoration projects and provide maintenance follow-ups to ensure lasting quality and durability.

  • Can you find hidden roof leaks?

    Yes, we use thermal imaging and moisture mapping technology to locate hard-to-find leaks that traditional inspections might miss.

  • Do you work with commercial properties?

    Yes, we specialize in commercial restoration for multi-unit, retail, and office properties. We offer after-hours service to minimize business downtime.

  • Do you offer preventive maintenance plans?

    Yes, we provide maintenance plans including roof inspections, gutter cleaning, and property sealing to prevent future damage and lower insurance risks.

  • Can you handle complete rebuilds?

    Yes, we provide end-to-end support from emergency board-up to full structural rebuilds, handling both emergency repairs and complete reconstruction projects.